Company Policy

Introduction

Welcome to Mega Trust Funds, your reliable partner in Banking, Chargeback, Scam Recovery, and Refund Services. We are committed to providing secure, professional, and robust services to our clients worldwide. This document outlines the company policies and terms of service governing our relationship with users of our platform. By using our services, you agree to comply with the policies set forth below.

1. Services We Offer

Mega Trust Funds offers a range of specialized services designed to assist individuals and businesses in recovering funds related to chargebacks, scam-related losses, and refund requests. Our services include:

  • Chargeback Services: Assistance with disputing unauthorized transactions or fraudulent charges.
  • Scam Recovery Services: Support for individuals and businesses who have been victims of scams or fraud.
  • Refund System: Facilitating the recovery of funds from transactions where a refund is required.

2. Client Eligibility

To use our services, clients must meet the following eligibility criteria:

  • Clients must be individuals or businesses who have experienced issues related to chargebacks, scams, or refunds.
  • Clients must provide truthful and accurate information during the onboarding process.
  • Our services are available globally, and we accept clients from all countries unless otherwise restricted by applicable law.

3. Fees for Services

Our fee structure is designed to be flexible and fair, and is as follows:

  • Fee Disclosure: The fee for our services will only be disclosed at the end of the service or, in certain cases, at the beginning of the process. This is done to ensure that clients are fully aware of the costs involved after a comprehensive review of the case.

  • No Hidden Charges: We assure our clients that there are no hidden charges. The fee you are provided is the total cost for the service rendered.

  • Fee Payment: Payment is due upon successful recovery of funds, or as agreed upon when services are initiated. If fees are disclosed at the beginning, they must be paid upfront or according to the agreed terms.

4. Refunds and Guarantee of Service

  • Service Guarantee: While we make every effort to successfully recover funds or dispute charges, we do not guarantee 100% success in all cases. However, we ensure that each case is handled with professionalism and thoroughness.

  • Refund Policy: Once our services have been rendered, and payment has been processed, no refunds will be issued unless otherwise agreed upon. Our commitment is to perform to the best of our abilities, but we cannot guarantee that a recovery will always be possible, as it is subject to various external factors such as the cooperation of third parties (banks, merchants, etc.).

5. Privacy and Data Protection

We are committed to safeguarding the personal and financial information of all our clients. Our privacy policy is outlined as follows:

  • Confidentiality: All personal and financial details shared with us are treated with the highest level of confidentiality.
  • Data Handling: We handle sensitive data with strict adherence to global data protection laws, including GDPR (General Data Protection Regulation) where applicable.
  • Third-Party Access: We will not share or disclose any personal or financial information to third parties unless it is required to process your case or as required by law.

6. Client Responsibilities

Clients using Mega Trust Funds services agree to:

  • Provide Accurate Information: Clients are responsible for providing correct and truthful information regarding their claims. Failure to do so may result in delays or non-fulfillment of services.
  • Cooperate Fully: Clients must fully cooperate during the process, including timely responses to queries and provision of necessary documentation.
  • Compliance with Laws: Clients must comply with all relevant laws and regulations regarding chargebacks, refunds, and scam recovery in their jurisdiction.

7. Legal Disclaimer

  • No Liability for External Factors: Mega Trust Funds cannot be held liable for the actions of third parties, including banks, merchants, or financial institutions, that may impact the outcome of chargeback, refund, or recovery claims.

  • Service Limitations: Our services are designed to assist clients within the boundaries of what is legally permissible and possible. While we strive to recover funds or resolve disputes, there may be instances where a case is outside our control or legally unresolvable.

  • Amendments to Policy: Mega Trust Funds reserves the right to amend, modify, or update this policy at any time. Clients will be notified of any material changes to the policy.

8. Dispute Resolution

In the event of a dispute, Mega Trust Funds and the client agree to first attempt to resolve the matter through direct communication. If a resolution cannot be reached, both parties may pursue legal remedies through arbitration or mediation, as outlined in our terms of service.

9. Termination of Service

  • Termination by Client: Clients may terminate their use of Mega Trust Funds’ services at any time, provided they notify us in writing. However, any charges for services rendered up to the point of termination will remain due.
  • Termination by Mega Trust Funds: We reserve the right to terminate or suspend services if clients are found in violation of our policies or engage in fraudulent or illegal activities.

10. Governing Law

This agreement shall be governed by and construed in accordance with the laws of [Insert Jurisdiction]. Any legal actions related to this agreement must be filed in the appropriate courts located in the applicable jurisdiction.

11. Contact Information

For any questions or concerns about this policy or our services, clients can reach us.