Privacy Policy

Mega Trust Funds understands that your privacy is important, and we are committed to protecting the personal and financial information you provide when using our Banking, Chargeback, Scam Recovery, and Refund System. This Privacy Policy outlines how we collect, use, store, and protect your information and explains your rights in relation to your data. By using our services, you agree to the terms set forth in this policy.

1. Information We Collect

We collect various types of information when you use our services. This information is necessary for providing our services effectively, ensuring compliance with legal and regulatory requirements, and enhancing user experience. The types of information we collect include:

  • Personal Information:

    • Full Name
    • Date of Birth
    • Address (Billing and/or Shipping)
    • Email Address
    • Phone Number
    • Payment Information (such as credit card details or bank account information)

  • Financial Information:

    • Transaction History
    • Payment Records
    • Information related to chargebacks, refunds, or scam recovery requests

  • Technical Information:

    • IP Address
    • Device Information (browser type, operating system)
    • Cookies and similar technologies used to track your interactions with our website or services

  • Communication Information:

    • Correspondence with us via email, chat, or phone
    • Any support tickets, feedback, or service requests

2. How We Use Your Information

We collect and use your information for the following purposes:

  • To Provide Our Services:

    • Process chargeback requests, refund requests, and scam recovery services
    • Communicate with you about the status of your service requests
    • Ensure the security and integrity of transactions and recoveries

  • To Improve Our Services:

    • Analyze how our services are used in order to improve functionality and user experience
    • Conduct quality assurance and customer support

  • To Comply with Legal Obligations:

    • Comply with applicable laws and regulations related to chargebacks, refunds, and fraud prevention
    • Respond to requests from law enforcement or regulatory bodies if required

  • To Communicate with You:

    • Send service-related notifications, updates, and announcements
    • Respond to inquiries and support requests
    • Send you information about fees or changes in our terms of service

  • For Marketing (with your consent):

    • Occasionally, we may send you promotional materials or updates about our services. You can opt-out of these communications at any time.

3. How We Protect Your Information

We take security seriously and implement a variety of measures to protect your personal and financial information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption: We use SSL encryption to secure any sensitive data you transmit to us, including payment details and personal information.
  • Access Control: Only authorized personnel who require access to your data for business purposes can view or process your information.
  • Firewalls and Anti-Malware Protection: We deploy advanced firewalls and anti-malware tools to safeguard our systems and your information.

Despite these measures, please note that no data transmission or storage method is entirely secure, and we cannot guarantee complete security. We recommend using strong passwords and taking care when sharing sensitive information.

4. Sharing Your Information

We will not share, sell, or rent your personal information to third parties for marketing purposes without your explicit consent. However, we may share your information with trusted third-party service providers or business partners for the following reasons:

  • Service Providers:

    • We may share your data with trusted third-party providers who assist us in processing payments, handling disputes, or providing customer support.

  • Legal Compliance:

    • We may disclose your information if required by law, such as to comply with a subpoena, legal process, or government request.

  • Business Transfers:

    • In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner as part of the transaction.

We ensure that any third parties we share your information with adhere to strict confidentiality and data protection standards.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze traffic, and ensure the proper functioning of our services. Cookies are small text files that are stored on your device when you visit our website.

  • Types of Cookies We Use:
    • Necessary Cookies: Essential for the proper functioning of our website and services (e.g., session cookies).
    • Performance Cookies: Help us analyze how visitors use our website and identify areas for improvement.
    • Functional Cookies: Enable enhanced features like saving preferences or remembering login information.

You can adjust your browser settings to block cookies or notify you when a cookie is being sent. However, if you disable cookies, some features of our website may not function correctly.

6. Your Rights and Choices

You have the right to control how your information is collected, used, and shared. Depending on your jurisdiction, you may have the following rights:

  • Access to Information: You have the right to request a copy of the personal information we hold about you.
  • Rectification: You can update or correct any inaccurate or incomplete information.
  • Deletion: In certain circumstances, you can request the deletion of your personal data, subject to legal or contractual obligations.
  • Object to Processing: You can object to our processing of your personal information in certain situations, such as for marketing purposes.
  • Data Portability: You have the right to request a copy of your personal data in a structured, machine-readable format.

To exercise any of these rights, please contact us at info@megatrustfunds.com. We will respond to your request within the timeframes required by applicable law.

7. International Data Transfers

As we provide services globally, your personal information may be transferred to, stored, or processed in countries other than your own, including the United States. By using our services, you consent to the transfer of your data across borders. We ensure that any international transfers comply with applicable data protection laws and provide appropriate safeguards to protect your information.

8. Data Retention

We retain your personal and financial data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. If you wish to request the deletion of your data, we will retain it only as long as needed to comply with legal obligations or resolve disputes.

9. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will post the updated policy on our website and update the effective date at the top of this page. Please review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us.