These Terms of Service govern the use of services provided by Mega Trust Funds, including but not limited to banking services, chargeback assistance, scam recovery, and refund systems. By accessing or using our services, you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree to these Terms, please do not use our services.
1. General Overview of Services
Mega Trust Funds provides a secure and reliable platform for managing chargeback requests, scam recovery, and refunds. Our Services are designed to assist individuals and businesses in recovering funds from unauthorized transactions, scam-related losses, or disputed payments.
- Chargeback Services: Assistance with disputes over unauthorized or fraudulent charges made to credit cards or bank accounts.
- Scam Recovery Services: Helping individuals and businesses recover funds from scams or fraudulent activities.
- Refund System: Facilitating the recovery of funds from merchants or service providers where a refund is due.
Our system is robust, secure, and continuously updated to ensure the highest level of service for our clients.
2. Client Eligibility
To use our services, clients must:
- Be individuals or businesses who have experienced chargebacks, scams, or require refunds.
- Provide accurate, complete, and up-to-date personal, financial, and transaction details upon request.
- Be compliant with all applicable laws, rules, and regulations governing financial transactions in their jurisdiction.
You must be at least 18 years old or have the legal authority to enter into this agreement.
3. Services Fee
- Fee Disclosure: The fees associated with our Services will only be disclosed at the end of the service process or, in certain cases, at the beginning of the service, after a detailed evaluation. The fee is based on the complexity and scope of the services provided.
- No Hidden Fees: There are no hidden fees, and all costs will be clearly communicated to you.
- Payment Terms: Payment for our services is due upon completion of the recovery, dispute, or refund process unless otherwise agreed upon. If fees are disclosed at the start, payment must be made in accordance with the agreed-upon terms.
By engaging our services, you acknowledge and agree to pay the fees as disclosed upon completion or commencement of the service.
4. Service Process
Request Submission: To initiate a request for chargeback, scam recovery, or refund, you must submit the necessary information and documentation, including transaction details, supporting evidence, and any relevant correspondence.
Service Execution: Once we receive your submission, we will begin working on your request, taking all necessary actions within our legal and operational scope to help resolve the issue.
Outcome: While we strive for 100% success in our services, we cannot guarantee a successful outcome in every case due to factors outside of our control (e.g., third-party banks, merchants, or legal restrictions). However, we will make every reasonable effort to recover your funds or resolve the issue.
5. Confidentiality and Data Protection
We are committed to safeguarding your personal and financial information. All data provided by clients will be treated with the utmost confidentiality and handled according to our Privacy Policy.
- Personal Data: The personal and financial data you provide will only be used for the purpose of delivering our services, and will not be shared with third parties except as necessary for processing transactions or as required by law.
- Security Measures: We implement robust security protocols, including encryption and secure payment systems, to protect your sensitive data from unauthorized access, alteration, or disclosure.
For more details on how we protect your data, please refer to our Privacy Policy.
6. Client Responsibilities
As a client, you are responsible for the following:
Accurate Information: Providing truthful, accurate, and complete information when submitting a chargeback, scam recovery, or refund request. Failure to do so may result in delays or a failure to resolve your case.
Cooperation: Responding promptly to any requests for additional documentation or information required to proceed with your case.
Compliance: Ensuring that all actions you request, including chargebacks or refund claims, are legally justified and compliant with relevant laws and regulations.
Failure to comply with these responsibilities may result in delays, additional fees, or the termination of our services without refund.
7. Termination and Suspension
Termination by Client: You may terminate your use of our services at any time by notifying us in writing. However, any fees owed for services already rendered must still be paid.
Termination by Mega Trust Funds: We reserve the right to suspend or terminate your access to our services if you breach any of these Terms, engage in fraudulent activities, or fail to comply with applicable laws and regulations. In such cases, any fees already paid for services rendered will not be refunded.
8. Refunds
Refund Policy: Once our services have been completed, and the fees have been paid, no refunds will be issued unless specifically agreed upon. Since our services are contingent upon third-party actions (e.g., banks, merchants, regulatory bodies), outcomes cannot always be guaranteed.
Unsuccessful Services: If we are unable to recover the funds or resolve your case, we will provide a full explanation of the efforts made. However, the fees for the service will still apply, as our efforts are invested regardless of the outcome.
9. Dispute Resolution
Initial Resolution: Any disputes or issues regarding our services should first be addressed by contacting us directly. We will make every reasonable effort to resolve the matter promptly.
Arbitration: If a dispute cannot be resolved through direct communication, you and Mega Trust Funds agree to resolve the dispute through binding arbitration. Arbitration will be conducted under the rules and the location of the arbitration.
Governing Law: This Agreement will be governed by and construed in accordance with the laws, without regard to its conflict of laws principles.
10. Limitation of Liability
Limitation: Mega Trust Funds will not be held liable for any direct, indirect, incidental, or consequential damages arising out of the use or inability to use our services, including but not limited to loss of funds, loss of business, or reputational damage.
No Guarantee of Success: We do not guarantee that chargeback, scam recovery, or refund requests will be successful, as outcomes depend on various external factors (e.g., bank cooperation, merchant response, etc.).
11. Amendments to the Terms
Mega Trust Funds reserves the right to amend, modify, or update these Terms at any time. When changes are made, the updated Terms will be posted on our website with the effective date noted at the top of the page. By continuing to use our services after the changes take effect, you agree to the updated Terms.
12. Contact Information
If you have any questions, concerns, or feedback regarding these Terms or our services, please contact us.